Terms of Service
Last updated: November 2026
These Terms of Service govern access to the QASyn quality engineering platform and related services ("the Service"). By creating a workspace or using the Service, you agree to these terms on behalf of your organisation.
1. Accounts and access. You are responsible for the accuracy of account information, for protecting your credentials, and for all activity performed under your workspace. Enterprise administrators may configure SSO, SCIM provisioning, roles, and seat limits for their organisation.
2. Acceptable use. You may use the Service only against systems you own or are authorised to test. You must not attempt unauthorised access, disable security controls, exfiltrate third-party data, or use the Service to attack, overload, or probe infrastructure without permission.
3. Credits and billing. Paid plans include a monthly credit allowance. Credits are consumed by test runs, impact analysis, bug analysis, and other metered actions described in the product. Overage is billed at the rates shown in your order or workspace billing page. Fees are non-refundable except where required by law.
4. Customer data. You retain ownership of the content, test assets, and credentials you submit. You grant QASyn the limited rights needed to operate the Service, provide support, and maintain security. Our handling of personal data is described in the Privacy Policy and Data Processing Agreement.
5. Availability and support. We work to keep the Service available and secure. Enterprise plans may include a service-level commitment, priority support, and private deployment options as set out in the applicable order.
6. Liability. To the maximum extent permitted by law, QASyn is not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. Our aggregate liability is limited to the fees paid for the Service during the twelve months preceding the claim.
7. Termination. You may stop using the Service at any time. We may suspend or terminate access for material breach, abuse, or non-payment. On termination, you may export your data during the retention window described in the Privacy Policy.
8. Contact. Legal and contractual questions: info@qasyn.io or contact us.